Installation and Registration

Prior to creating a support case for your installation or registration issue, please browse or search articles below in the knowledge base.  CodeGear creates articles on many issues related to installation and registration of its products.

When creating a support case, please be prepared to provide the following information:

  • CodeGear product you are using (exact version)
  • Product serial number or license number
  • Error message you received, if any (preferably cut-and-paste of the verbatim message)
  • Explanation of what you were doing when the error occurred
  • Version of operating system (e.g. Windows) you are using
  • Type of hardware you are using
  • Network operating system you are using
  • Any other information you consider pertinent to your problem

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Articles

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DateTitleAuthorType
19 Dec 2013 Delphi, C++Builder, RAD Studio XE5 Update 2 install for network licenses
Steps to install Update 2 for AppWave or ELC network license users of Delphi, C++Builder, RAD Studio XE5
John Frazier Article
4 Oct 2012 How do I make my old program work with Windows Vista/ Windows 7/ Windows 8 etc
Using these steps, you should be able to get almost any product created before Windows Vista to work in a modern OS
Quinn Wildman Article
9 Nov 2010 How do I obtain a Trial from Embarcadero?
This document will assist you in obtaining a trial of an Embarcadero Product using RAD Studio XE as an example.
Nathaniel Sharp Article
12 May 2009 Error 2343 while performing Uninstall/Repair on RAD Studio 2009 using 64 bit OS
You receive the Error 2343 while trying to uninstall/repair an installation of RAD Studio 2009 on a 64-bit version of Windows
Nathaniel Sharp Article
24 Feb 2009 Virtual Machine FAQ
Addresses commonly asked questions regarding the use of VMs
Nathaniel Sharp Article
24 Feb 2009 " is not a valid integer when installing
Describes how to workaround the error- " is not a valid integer
Nathaniel Sharp Article
17 Dec 2008 Next Button is grayed out after Entering Serial Number
Cannot Continue Due to the "Next >" Button being grayed out in the Installation Wizard
Nathaniel Sharp Article
12 Nov 2007 Resolving OLE errors on starting BDS 2006
On machines installed with .NET Framework 2.0 or CodeGear RAD Studio 2007, BDS 2006 may encounter several OLE errors and access violations. This article explains why and shows how to resolve the errors.
Chee Wee Chua Article
27 Jun 2007 Installing TClientSocket and TServerSocket components for BDS2006 / Delphi 2007 / C++Builder 2006 / C++Builder 2007
This article shows how to install the TClientStocket and TServerSocketcomponents, in the family of the products collectively known as BDS 2006, CodeGear Delphi 2007 and CodeGear C++Builder 2007.
Chee Wee Chua Article
15 Apr 2007 Installing Update 2 for BDS 2006 on Windows Vista
Installing Update 2 for BDS 2006 on Windows Vista
CodeGear Article