Installation and Registration

Prior to creating a support case for your installation or registration issue, please browse or search articles below in the knowledge base.  CodeGear creates articles on many issues related to installation and registration of its products.

When creating a support case, please be prepared to provide the following information:

  • CodeGear product you are using (exact version)
  • Product serial number or license number
  • Error message you received, if any (preferably cut-and-paste of the verbatim message)
  • Explanation of what you were doing when the error occurred
  • Version of operating system (e.g. Windows) you are using
  • Type of hardware you are using
  • Network operating system you are using
  • Any other information you consider pertinent to your problem

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Installation

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Americas

Americas

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EMEA

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Articles

Sort by: Page 1 of 8 | 1 2 3 4 ... 8 | Next
DateTitleAuthorType
5 Nov 2015 MSBuildToolsPath is not specified for the ToolsVersion
Incorrect values in your registry can lead to this error
Quinn Wildman Article
3 Sep 2015 Manual uninstall of Rad Studio/Delphi/C++Builder 10 Seattle
How to delete all the files just in case you need to for some unknown reason. Note: This process is recommend for field testers before installing the RTM release.
Borja Serrano Article
22 Jun 2015 Package c:\program files (x86)\embarcadero\studio\16.0\bin\DUnitXRuntime220.bpl can't be installed because it is not a design time package
DUnitXRuntime220.bpl is no longer a runtime package
Quinn Wildman Article
9 Jun 2015 Resolving "BDS has stopped working" Installation Hang
How to solve the "BDS has stopped working" installation hang for RAD Studio XE7 Update 1 and RAD Studio XE8
Carlos Company Bernal Article
14 Apr 2015 Manual uninstall of Rad Studio/Delphi/C++Builder XE8
How to delete all the files just in case you need to for some unknown reason. Note: This process is recommend for field testers before installing the RTM release.
Borja Serrano Article
29 Sep 2014 BDE components in RAD Studio/Delphi/C++ Builder
Installation of BDE components in RAD Studio/Delphi/C++ Builder
Borja Serrano Article
19 Sep 2014 Solution for the EditorLineends.ttr issue
IDE will not start due to error Cannot create ...EditorLineends.ttr
Peter Manning Article
25 Mar 2014 How to use and deploy IBLite and InterBase ToGo Test Deployment serial numbers
Describes how to use the serial numbers included with RAD Studio
Quinn Wildman Article
10 Feb 2014 Getting Access Violation DSNAP190.BPL AV when connecting from client
XE5 Access Violation AV in DSNAP190.BPL
John Frazier Article
15 Jan 2014 XE5 Update 2 FireDAC Explorer link not working
XE5 Update 2 FireDAC Explorer link not working
John Frazier Article