Installation and Registration

Prior to creating a support case for your installation or registration issue, please browse or search articles below in the knowledge base.  CodeGear creates articles on many issues related to installation and registration of its products.

When creating a support case, please be prepared to provide the following information:

  • CodeGear product you are using (exact version)
  • Product serial number or license number
  • Error message you received, if any (preferably cut-and-paste of the verbatim message)
  • Explanation of what you were doing when the error occurred
  • Version of operating system (e.g. Windows) you are using
  • Type of hardware you are using
  • Network operating system you are using
  • Any other information you consider pertinent to your problem

Please choose your region to create a case:

Installation

Registration

Americas

Americas

EMEA

EMEA

Asia Pacific

Asia Pacific

Articles

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DateTitleAuthorType
7 Nov 2011 Where updated PA Server and FireMonkey-ios.dmg are located with Rad Studio XE2 update 2
These files must be copied from your temp directory
Quinn Wildman Article
26 Oct 2011 Installing FireMonkey package into XCode 4.2 for Lion fails
The FireMonkey package does not support XCode 4.2. You must use XCode 4.1.
Quinn Wildman Article
22 Dec 2010 Delphi 6 updates and downloads for registered users
Downloads for users of Delphi 6
Tim DelChiaro Article
16 Nov 2010 RAD Studio XE Update 1 Installation Error 2318
Workaround for install error 2318, insufficient privileges to modify etm.exe and etm.jdbg when installing RAD Studio XE Update 1.
David Powell Article
9 Nov 2010 How do I obtain a Trial from Embarcadero?
This document will assist you in obtaining a trial of an Embarcadero Product using RAD Studio XE as an example.
Nathaniel Sharp Article
9 Nov 2010 Delphi 7 Blank Registration Wizard
Some Delphi 7 users are experiencing a problem where the Registration screen comes up but contains no text. The included registration program resolves the problem.
David Powell Article
2 Feb 2010 Starting RAD Studio 2010/XE/XE2 results in Product or License Validation Error
The articles covers 3 causes for this issue to occur
Quinn Wildman Article
25 Aug 2009 Notes d'installation des produits Embarcadero Delphi et C++Builder 2010
Ces notes fournissent des informations importantes sur l'installation du produit, et il est conseillé de lire ce fichier dans son intégralité avant de commencer une procédure d'installation et de désinstallation.
Masahiro Arai Documentation
25 Aug 2009 Notes d'informations de Embarcadero Delphi et C++Builder 2010
Ce fichier contient des informations complémentaires importantes qui peuvent ne pas apparaître dans la documentation principale du produit.
Masahiro Arai Documentation
9 Jul 2009 C++Builder 6 and C++BuilderX Keys
Serial number keys for C++Builder 6 Enterprise Trial, C++Builder 6 Personal, and C++BuilderX Personal
David Powell Article
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