Installation and Registration

Prior to creating a support case for your installation or registration issue, please browse or search articles below in the knowledge base. CodeGear creates articles on many issues related to installation and registration of its products.

When creating a support case, please be prepared to provide the following information:

CodeGear product you are using (exact version)
Product serial number or license number
Error message you received, if any (preferably cut-and-paste of the verbatim message)
Explanation of what you were doing when the error occurred
Version of operating system (e.g. Windows) you are using
Type of hardware you are using
Network operating system you are using
Any other information you consider pertinent to your problem

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Installation	Registration
Americas	Americas
EMEA	EMEA
Asia Pacific	Asia Pacific

Articles

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Date	Title	Author	Type
27 May 2016	Manual uninstall of Rad Studio/Delphi/C++Builder 10.1 Berlin How to delete all the files just in case you need to for some unknown reason. Note: This process is recommend for field testers before installing the RTM release.	Borja Serrano	Article
27 May 2016	“This version of the product does not support command line compiling” with a valid Delphi 10.1 Berlin license “This version of the product does not support command line compiling” using DCC32.exe compiler	Borja Serrano	Article
5 Nov 2015	MSBuildToolsPath is not specified for the ToolsVersion Incorrect values in your registry can lead to this error	Quinn Wildman	Article
3 Sep 2015	Manual uninstall of Rad Studio/Delphi/C++Builder 10 Seattle How to delete all the files just in case you need to for some unknown reason. Note: This process is recommend for field testers before installing the RTM release.	Borja Serrano	Article
22 Jun 2015	Package c:\program files (x86)\embarcadero\studio\16.0\bin\DUnitXRuntime220.bpl can't be installed because it is not a design time package DUnitXRuntime220.bpl is no longer a runtime package	Quinn Wildman	Article
9 Jun 2015	Resolving "BDS has stopped working" Installation Hang How to solve the "BDS has stopped working" installation hang for RAD Studio XE7 Update 1 and RAD Studio XE8	Carlos Company Bernal	Article
14 Apr 2015	Manual uninstall of Rad Studio/Delphi/C++Builder XE8 How to delete all the files just in case you need to for some unknown reason. Note: This process is recommend for field testers before installing the RTM release.	Borja Serrano	Article
29 Sep 2014	BDE components in RAD Studio/Delphi/C++ Builder Installation of BDE components in RAD Studio/Delphi/C++ Builder	Borja Serrano	Article
19 Sep 2014	Solution for the EditorLineends.ttr issue IDE will not start due to error Cannot create ...EditorLineends.ttr	Peter Manning	Article
19 Sep 2014	Manual uninstall of Rad Studio/Delphi/C++Builder XE7 How to delete all the files just in case you need to for some unknown reason. Note: This process is recommend for field testers before installing the RTM release.	Carlos Company Bernal	Article

Delphi

Installation and Registration

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