Installation options broken

Abstract: Installation options broken

Problem: At the Installation screen, clicking on any of the options except ADOBE and EXIT do nothing. There are two issues here: 1) The GUI installation screen doesn't work 2) Browsing the CD shows *NO* files in the directory INTERBASE50 Solution: The information in this article applies to: * InterBase 5.x There are two solutions, one found in house and one at a customer's site (reference call log #17667). 1) There was a 16-bit CD-ROM controller driver installed >> replacing it with a 32-bit resolved the problem. 2) There was a *DUPLICATE* CD-ROM controller driver installed and may have a DMA conflict >> removing one of the entries solved the problem. I spoke to Marco, never heard of this. He said that the CD is made using the ISO 9660 Level 2 & 3 standard and perhaps the I/O controller or CD-ROM driver doesn't support it.